Where they work
Quality management Department
The activities
The main tasks of QA saff are to:
- Develop and ensure that the implementation of food safety and monitoring programs meets the standards set by the company. Monitor and track the implementation of the quality assurance program.
- Review all quality control test results and provide final product treatment to ensure excellent product delivery to customers.
- Develop, implement and monitor the ongoing performance of all product-related testing and product retention related to food safety or quality issues. There should be direct responsibility for the identification and performance of the final treatment of the finished product.
- Provide direction for product testing process and test laboratory systems for product quality analysis and product sales.
- Function as an in-house expert to address food safety-related issues and QA trends, including store-level food safety, supply chain food safety, regulatory environment, and law.
- Ensure the company makes any necessary internal adjustments to its processes and training to ensure proactive compliance and ensure food safety and quality.
- Constantly learning new technologies, updating know-how, and applying them to work.
- Participate in training and facilitate the annual staff training on GMP, HACCP, ISO, and other food safety of the quality management system.
Qualifications
Bachelor’s Degree in Food Technology or Postharvest technology
Technical skills
- Specialized knowledge
- QA staff should have knowledge of processes, equipment and technology in food production, quality management systems, and food standards, regulations and laws. They also have in-depth knowledge of biochemistry, analytical chemistry, packaging, sensory evaluation.
- Specialized skills
- QA staff is able to observe, analyze and evaluate problems occurring in production, and coordinate with related parties to promptly handle incidents. She/He can manipulate knowledge well about food quality management systems in production, operate and perform food analysis equipment and instruments competently, and apply knowledge of traceability, standards and food law in production. She/He also need to master some statistical tools to process data in this quality management position in addition to the necessary skills.
Computer and linguistic knowledge
- English is more popular than other languages. Employees in this professional figure require computer skills and only have an intermediate level of English to be able to meet the recruitment.
Personality and availability
- Soft skills
- She/He should have soft skills including communication with customers and suppliers, problem-solving and personal work organization, teamwork, analytical, and problem summarization skills are necessary.
- Personal qualities and Availabilities for the activity
- This professional figure require careful, flexible, honest and discipned qualities, but carefulness and discipline are high demand. He/she must be courteous and patient, able to self-control and manage stress, attentive to details and able to handle customer complaints. He/She must be available to work outside hours and on weekends or go on business.